Shipping policy
Shipping Policy
Effective Date: January 1, 2024
Thank you for shopping at Stay Covered, Inc. We are committed to delivering your order accurately, in good condition, and on time.
Processing Time
All orders are processed within 15 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:
- Standard Shipping: Estimated delivery time [3] business days
- Expedited Shipping: Estimated delivery time [1] business days
Delivery delays can occasionally occur due to unforeseen circumstances or carrier issues. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email containing your tracking number(s) once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
Stay Covered, Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Stay Covered Inc, is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping
We currently do/do not ship internationally. If we do ship to your country, please note that international shipments may be subject to additional charges such as customs duties, taxes, and fees, which are determined once the shipment reaches your country.
Changes to This Shipping Policy
We reserve the right to update this shipping policy at any time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
If you have any questions about this shipping policy, please contact us at:
[Your Contact Information]